Awhile back, I wrote about pvBody, a subscription service where you would get a top/bottom each month. The selection was random, though you could exchange/return anything that didn’t work for you. They promised big brands for big savings.
Well, you may have seen some chatter around the web about a drastic change to this program that started in February. Instead of a random selection of brands and no choice in what you got, they relaunched as a new clothing brand, Ellie.
This, of course, made people wonder. Was that the plan all along?
Well, I don’t know. It does seem a little suspicious, but I stayed despite the bad press. (Um, google “pv body scam” if you haven’t heard about them previously.)
Anyway … I decided to stick around and see what Ellie was all about. Yes, I was a pvBody ambassador, and I still am an Ellie ambassador … but I’m also a paying customer.
The experience has been less than perfect. Right after I promoted pvBody in my initial blog review, they said they experienced an influx of new customers and fell way behind on all orders. Communication was poor — I got most of my updates by reading customer complaints on their Facebook wall. My November order was so late it was apparently shipped just days before my December order.
It took over two weeks for that December order to arrive. But the November order never left the office. The Fedex label generated and I had a tracking number, but the package was never picked up. I sent several emails, only getting a couple form letters back that did not address my issues. I left a voice mail that was never returned. I only finally got help by reaching out to my ambassador contact, which is not a channel a normal customer would have to get their problems resolved.
But at least it is resolved now. My missing pvBody clothes were replaced with my choice from the Ellie line. I also got some Ellie gear to test as an ambassador. All of it from the February collection.
I really liked the “Catch Me If You Can” top, and got it in both colors. I’m so glad I did! The shirt is so soft, and I love the thumb holes and built-in mittens!
I’m also a big fan of the bottoms I received. You can’t really see the “My New Obsession Legging” in the photo on the left, but they are awesome. They looked small, but are super stretchy, and the waist stayed put during a run. They also kept me warm on a really windy, chilly night. The only problem I had was they were too long, but at 5’3″, that’s not a new problem to me. (Though, surprisingly, running tights are often OK in length. Most people must find their tights are usually too short!)
I also got the “Kiss Me Capri.” While not the same stretchy material as the leggings, they’re still really soft and comfortable. I wore them to yoga last week and loved them.
Of course, now that I’m happy with their products, it seems there’s another hiccup in the Ellie brand. I didn’t order anything in March, but I’ve been notified that there have been delays in production of the March product line. Sigh.
Still, I’m not ready to give up on them. I’ll order from them again in the future and give them another shot.
So … I know this isn’t the most ringing endorsement, but if anybody is patient 🙂 and wants to give Ellie a try, there’s an ad in my sidebar you can click on to save 20%. (Ellie’s Fit Fashionista club gets you any two pieces for $49.95 regular price, shipped free.)
Disclaimer: I occasionally receive free products from Ellie as an ambassador. Opinions about the products and company are my own. I receive a commission when someone signs up through my link.